(A) Customers who make purchases of HK$200 or more in our stores are eligible to use free of charge our Local Delivery Service in accordance with the following terms and conditions.
(B) Delivery schedules for various districts/places
:
|
District
|
Delivery dates and time
|
|
Kowloon
|
Monday to Saturday, from 8:30
a.m. to 4:00 pm.
|
|
Hong Kong*
|
Every Tuesday, Thursday and
Saturday, from 8:30 a.m. to 4:00 pm.
|
|
N. T.(Nil for all outlying islands
except Tung Chung town & Park Lai Bay
|
Every Monday, Wednesday and
Friday, from 8:30 a.m. to 4:00 pm.
|
|
Tung Chung town & Park Lai
Bay
|
Twice each month, i.e., the
1st and 16th day of each month (should it be Sunday, then changed to
forthcoming Monday) from 8:30 a.m. to 4:00 pm.
|
(C) Terms and conditions for our Local Delivery Service :
1) Our Local Delivery Service is confined to no other
than the above districts only.
2) Deadline for taking in delivery orders:
Jordan Main Store - 5:00 p.m. daily;
All our other Stores - 1 to 2 days before delivery normally.
3) Advanced notification/appointment with Customers :
Except Sunday (day-off), our Delivery Services Department ("DSD")
will notify or make appointment with customers by telephone around 5:00 p.m.
to 6:00 p.m. one day before delivery day.
4) In case that any customer should change delivery date and address, he or
she must liaison in advance with our department where he or she made purchases
for re-appointment.
5) Our DSD only engages in local delivery service. Customers are required
to contact our relevant department direct for services such as installation,
commissioning.
6) Under any of the following circumstances, we regret that no delivery service
shall be provided :
i) As restricted by transportation regulations or similar causes under relevant
ordinances, our trucks simply could not get to the destination nor park and
unload the goods upon arrival of the address of delivery.
ii) The staircases or lifts or passages of the premises where delivery is
made are too narrow and small for the goods to be delivered.
iii) From the circumstances encountered at the address of delivery, our DSD
staff judge and consider that there might be potential danger to their own
safety or the safety of the goods and the properties of our Company.
7) Our Local Delivery Service does not cover the following districts and places:
i) All outlying islands except Tung Chung town and Park Lai Bay (for these
two places, please refer to the above schedule).
ii) For Discovery Bay, our DSD only delivers
customers' purchases to the pier at Central. Prior to receipt of their purchases,
customers shall liaison and make advanced appointment with the vessels for
onward delivery to the destination at Discovery Bay.
iii) All such places as above 6) i), ii) and iii) referred to and roads/areas
for no entry of trucks and private roads and lanes, etc.
iv) For any delivery order which is effected to a remote or specially controlled
area and extra charges required to be paid, such as road toll, passage fees
or charges payable to parking space operators or container centres, our Company
will not accept same and provide the delivery service to our customers unless
they agree to pay such fees or charges.
8) Others :
i) For any premises or houses without lifts, our DSD has the right to refuse
to provide any delivery service, yet, if it agrees to provide delivery service,
it may charge customers for the service at its discretion.
ii) If the address of delivery falls into such areas on which road or vehicle
restrictions are imposed (please refer to Note I herein), customers
shall make enquiry and check with our DSD via its hotline : 2422 6882.
(D) Our Company reserves the right to revise, add, delete and alter any of the clauses of our Local Delivery Service, including the schedule, terms and conditions and all other relevant arrangements and our Company has also the final say in the provision of our Local Delivery Service.
* Note I : Hong Kong
| Magazine Gap Road |
-
|
All trucks cannot be allowed to enter. Except the restricted period, only light goods vans are permitted to enter. (Please check with our DSD.) |
| Deep Water Bay Road |
-
|
No entry of all goods vans. |
| Bowen Road |
-
|
Entry of trucks not allowed. Still, there are certain portions open to trucks conditionally. (Please check with our DSD.) |
| Austin Hill Road |
-
|
No entry of all goods vans. |
| Shousan Village Road |
-
|
No entry of all goods vans. |
| The Peak |
-
|
No entry of trucks normally. |
| Plantation Road |
-
|
Entry of trucks not allowed. Still, there are certain portions open to trucks conditionally. (Please check with our DSD.) |
| Cary Hill Road |
-
|
Goods vans are normally allowed to enter. |